Friday, May 28, 2010

Microsoft Is Making Some Serious Money!



Bill Gates and Microsoft are making some serious money!

This thought occurred to me when I was reading one of my older Microsoft manuals.

Microsoft provides a lot of helpful tools to help you with your computer problems. They provide direct assistance with a Microsoft Technical Engineer as well. They have a policy where if you still need answers to your technical questions they offer standard no-charge support for retail versions of their Microsoft products.

However if you are seeking help after hours then that is when they will start to charge you. If you require support after normal business hours then you have to purchase "Pay-Per-Incident Support. In the United States that is a fee of $35 per incident. In Canada the fee is $45 plus tax per incident. The support fees for calling their 800 number will be billed to your credit card. If you call their 900 phone number your calls will appear on your telephone bill.

If you have a problem that you think will take more than one phone call then you can purchase different accounts. For example for making 10 calls the cost is $295.

Now remember I said that this information was something that I found from one of my older Microsoft manuals. I don't know if this information still applies today. But I bet that when this manual came out people were using this service - the one(s) where they had to pay the fee - I bet that they were using it a lot!

This is yet another example of why Bill Gates is so rich!

Tuesday, March 9, 2010

What A Day!



Talk about having an anxiety attack!

I went to turn on my computer and it wouldn't come on! 'Now what was the matter' I thought? I checked the computer! It was working fine the last time I used it which was last night. I pushed the power button and nothing! The power light wasn't coming on so I checked the plug connection. That seemed to be okay. The power light on the monitor was working but the terminal power light was not!

So now I'm having a panic attack! How was I going to be able to work on my computer if I couldn't even get my computer to work! All these thoughts started racing in my head! I work from home and that was going to be a hard thing to do if I couldn't even work on my computer!

So I'm checking plugs and connections and I still couldn't figure out what was wrong! I was afraid that I was going to have to get a computer repair person to take a look at my computer and I really didn't want to have to spend the money for that!

My computer wouldn't come on, I couldn't go online - even to check my Google Adsense earnings for the day!

If you are anything like me then you have computer plugs all over the place and as long as they work you really don't have to (and don't want to) mess with it. I mean if it's working why mess with it?

So I resign myself to the fact that my computer is going to be out of commission for a while and then I notice that the extension cord was out of its socket! Good Grief! That was what the problem was!

So now I'm all plugged in and good to go!

Whew!